Thanksgiving is a time to take a step back from life and objectively look at all of the things to be thankful for. In the business world, we never forget to thank our customers, but we do forget to thank our leaders and vendors.
People underestimate the power of a thank you.
Thanking vendors/managers does more than just help them feel valued and appreciated… it helps YOU. You will find that after showing appreciation towards a vendor who went the extra mile to help you, doors will open where there used to be walls. It sets you apart from other clients, it builds your professional brand through word-of-mouth, and it adds a layer of respect to an existing business relationship. Even if the thank-ee doesn’t realize it, every thank you motivates him/her to keep going the extra mile for you.
Harvard Business Review conducted a study to pinpoint the power of sincerely thanking someone. In this study, researchers found that people who take the time to thank others experienced:
- An increased sense of well-being
- A positive emotional state
- More “feel good” hormones
- A reinforcement of the virtuous cycle in the brain
For those on the receiving end of a thank you:
- They experienced higher levels of self-worth
- They felt an increased desire to help the person/people who thanked them (Up to 50% more help was offered to the thanker)
- They felt a greater inclination to help others
- They felt valued.
I’ve seen the impact of thanking others and I’ve experienced that impact myself - especially in the business world:
“Spire did an incredible job helping me build out my team. I was brought in to build out a market and had enough on my plate driving business in the community, so when I was able to lean on Spire, it enabled me to focus on my core, which is recruiting other technology professionals. If it weren’t for Spire, I would most likely still be interviewing for my internal team, and not where I am today”
Division Director of a $400M staffing company who leveraged Spire to make his first, third and 4th hires for his office
If I deliver quality candidates to a client, I’m simply doing what I promised – my job. But this note motivated me to do more quality work for this client. It also motivated me to recognize those who may not get thanked for what they do every day.
We all want purpose in our jobs, we all want to be valued, yet only 15% of employees say thank you in the workplace. And although retail stores started decking the halls on November 1st, let’s not forget to express our appreciation to those who may not hear it very often. It’s a small gesture that has a big impact.